Cindy Smith, Operations Manager

Meet the OCM Team

President Scott Tucker
CEO John Tucker
Vice President / Sales Blair Staud
Operations Manager Cindy Smith
Operations Manager Greg Richards
Project Manager Bill Weaver
Training Manager Marti Stemm
Controller Jennifer Smith
VP Human Resources Rose Rucker

Cindy Smith, I.C.E.

Operations Manager


Cindy joined Ohio Support Services and Ohio Custodial Management in 2012 and has worked in various positions within the company.  In March 2014, she was promoted to Operations Manager where she is responsible for overseeing the day-to-day operations of many of our clients, including quality inspections, training, purchasing, and employee development.


In 2013, Cindy earned her I.C.E. designation from ISSA as a Certification Expert in the CIMS program.  She managed the company’s submission and earned the CIMS-GB with Honors designation. 


Cindy has over 20 years of experience in the commercial real estate industry including development, construction, project management and customer service.  From 2001-2011, she served as the Executive Director of the Building Owners and Managers Association of Columbus.


Building client relationships, problem solving and effective communication stem from her broad industry experience.